The fastest way to reach us is email: contact@moneybonus.net
What to contact us about
Corrections. Spotted an expired bonus, a changed wagering requirement or an outdated slot spec? Tell us which page and what changed. Corrections go to the front of our re-testing queue and are fixed as soon as they are verified.
Partnerships and business. Casino operators, game providers and networks can write to the same address. One thing to know before you do: placement in our rankings is not for sale, and every partner goes through the same testing described on our about page.
Feedback. Disagree with a rating, or think we missed something in a review? We read everything and re-test when the case is solid.
What we cannot help with
We are an independent review site, not a casino. We cannot unlock accounts, release withdrawals or resolve bonus disputes — only the casino can. If you have a problem with an offer:
- Contact the casino’s own support first and keep the chat transcript.
- If that fails, escalate to the casino’s licensing authority or the dispute-resolution body named in its terms and conditions.
Response time
We usually reply within 2–3 business days. Corrections are prioritised; commercial enquiries may take a little longer.
A note on gambling help
If your message is really about gambling that has stopped being fun — spending too much, chasing losses — you don’t need us, you need proper support. Start with our responsible gambling page or talk to BeGambleAware for free, confidential advice.
18+ | Play responsibly — BeGambleAware